Host families
Ask about family requests, schedule details, room setup, driving needs, timing, or introduction readiness.
Contact
Get the right help before the next introduction.
Use this page for au pair profile support, host family requests, sponsor or partner questions, and application updates that need a real review.
Route the question
Choose the reason that fits your message.
Au pairs
Get help with profile setup, childcare experience, photos, availability, location, and family-fit notes.
Sponsors and partners
Share sponsor workflow questions, content corrections, resource updates, or platform collaboration ideas.
Application support
Send application questions, corrections to submitted details, or requests for a review update.
Email support
Send your question to the team.
Use email for questions, application updates, corrections, and privacy requests. These links open your email app; review your message and send it there.
Email the teamGeneral questions: hello@aupairadvisers.com
Application help: support@aupairadvisers.com
Starting a new application?
Use the three-step application to send your details and 3–5 photos privately. No account or password is needed. The team follows up by email.
Do not email passports, visa documents, or unnecessary sensitive information. Confirm visa, sponsor, legal, tax, medical, and employment questions with the official sponsor or a qualified professional.